Introduction
Welcome to NORAMOVIE. This Refund Policy is set to inform you about our practices regarding the processing of refunds for purchases made on our site. Please read it carefully to understand your rights.
Eligibility for Refund
Refunds are applicable only under certain conditions. To be eligible, your request must meet one of the following criteria:
- You experienced technical issues that were within our control and prevented you from accessing your purchased content.
- The content was not delivered as described at the time of purchase.
Time Limit
Refund requests must be submitted within 14 days of the purchase date. Any requests beyond this period will not be considered.
Non-Refundable Purchases
The following items are non-refundable:
- Gift cards
- Promotional offers or discounts
- Previously refunded items
How to Request a Refund
To request a refund, please contact our customer service at [email protected]. Include your order number and a brief description of the issue.
Processing Time
Once your refund request is approved, we will process your refund within 5-7 business days. Refunds will be credited to the original payment method used at the time of purchase.
Changes to This Policy
NORAMOVIE reserves the right to update or modify this Refund Policy at any time without prior notice. Please review this policy periodically for any changes.
Contact Us
If you have any questions about our refund policy, please contact us at [email protected].